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Privacy Policy

Last updated: January 19, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Plant care data and preferences
  • Photos and images you upload
  • Communication preferences and feedback
  • Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your plant care recommendations
  • Send you reminders and notifications about your plants
  • Process your transactions and send related information
  • Respond to your comments, questions, and customer service requests
  • Send you technical notices, updates, security alerts, and support messages

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances: with your consent, to comply with laws, to respond to lawful requests and legal processes, to protect the rights and property of Plantlyze and others, and with service providers who perform services on our behalf.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your plant care data
  • Object to certain processing of your information

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@planylyze.com

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